So, you’ve finally decided to buy a Guzheng for yourself. It will be quite straightforward if you are located in Singapore, where you can visit our store, take a look, try our Guzhengs and have a talk with our Guzheng consultants to find out what is best for you.
However, if your location does not have a shop that sells Guzhengs, thousands of questions must be racing through your mind on how to buy a Guzheng online and have it shipped to you.
What if I get a Guzheng that is defective? How will the Guzheng be shipped? What kind of services will you be using? How will it be packed? What is included when I get the Guzheng?
In this blog post you see the behind the scenes of what happens when you place an order with us on our online store. It will allay most of your fears when buying a Guzheng with us online.
Step 1: Choose a Guzheng at Eason Music Store
Head to our Guzheng online store and choose a Guzheng.
Overwhelmed by the selections? All Guzhengs we sell sound good. Just sort the listing by price, pick a design that you like and is within your budget.
Step 2: Check out and make payment
After you have selected your desired Guzheng, add it to your cart, then checkout. Follow the checkout process. Choose the shipping option – Guzheng Shipping (1 piece via TNT).
The latest rates are as follows: USA & Canada – US$278, Australia & New Zealand – US$155, United Kingdom – US$287, Indonesia – US$95.
Step 3: Setup and testing
Once we have received your order, your Guzheng will be checked by either of our staff below:
They will setup the Guzheng bridges, tune the Guzheng and check that everything is in order. Thereafter, positions of the bridges will be marked on the soundboard with something easily removable. Subsequently, the bridges are removed to prevent damages during shipping. The Guzheng bridges are numbered and will be placed in a styrofoam box together with other accessories such as the tuning tool and Guzheng nails as shown below.
Step 4: Packing and sending the Guzheng
The Guzheng, its soft casing, and the styrofoam with the bridges will be put into a hard cardboard box with styrofoam protecting the Guzheng all around, then subsequently strapped. The stands for the Guzheng will be in a smaller box as shown below. The shipping courier, will be contacted to pick up the packages.
The dimensions of the packed Guzheng are:
170cm x 40cm x 22cm (10kg)
The dimensions of the Guzheng stands are:
64cm x 41cm x 13cm (3.5kg)
Step 5: Receiving and unpacking the Guzheng
After the Guzheng is shipped, you receive the Guzheng after 5-7 days. On some occasions, your country’s customs might contact you to pay taxes and duties before they are able to release the item.
Once the item is safe at your home, you can unpack the Guzheng. Place the Guzheng bridges on the Guzheng by following the numbering on the bridges and the markings on the soundboard. Place the stands and then the Guzheng on top of the stands. The taller stand is on your right, and the lower stand will be on the left.
You will also find an instruction booklet with some Guzheng basics, and a how-to on tuning the Guzheng. The most commonly used Guzheng tuning is the D tuning.
The strings have been pre-tuned before shipping. So you should not need to tune it drastically after slipping the bridges under the strings.
Finally, fine-tune the Guzheng and you are ready to rock and roll!
Should you need any instrumental assistance, do drop us an email, at [email protected].
Otherwise, check out our Online Guzheng store here now!